Telemedicine Practice Guidelines 2024
Updated: January 12, 2025

Telemedicine Practice Guidelines 2024 Revision

Updated guidelines for cross-state practice, data protection, and quality standards in telemedicine services

Major Guideline Updates

Significant changes in telemedicine practice regulations and quality standards

Cross-State Practice Authorization

Simplified registration process for doctors to practice telemedicine across state boundaries with mutual recognition agreements.

Interstate Practice Enabled

Enhanced Data Protection

Mandatory end-to-end encryption, secure data storage, and patient consent management for all telemedicine platforms.

DPDP Act 2023 Compliance

Clinical Quality Standards

Updated protocols for patient assessment, diagnosis limitations, and mandatory in-person consultation requirements.

Quality Metrics Defined

E-Prescription Guidelines

Digital prescription standards with QR codes, drug interaction checks, and pharmacy integration requirements.

Digital Signature Mandatory

Pricing and Insurance

Standardized consultation fees, insurance coverage guidelines, and reimbursement protocols for telemedicine services.

Insurance Coverage Expanded

Patient Safety Protocols

Emergency referral systems, patient identification verification, and adverse event reporting mechanisms.

Safety Framework Updated

Telemedicine Practice Categories

Different types of telemedicine services and their specific regulatory requirements

Synchronous Telemedicine

Real-time consultations

Live video consultations
Real-time patient monitoring
Emergency teleconsultations
Specialist referrals
Registration Required
State Medical Council

Asynchronous Telemedicine

Store-and-forward

Medical image interpretation
Lab report consultations
Second opinion services
Chronic disease monitoring
Platform Certification
Required

Remote Monitoring

Continuous care

Wearable device integration
Vital signs monitoring
Medication adherence tracking
AI-powered alerts
Device Approval
CDSCO Required

Platform Compliance Requirements

Technical and regulatory requirements for telemedicine platforms and service providers

Technical Requirements

Data Security Standards

ISO 27001 certification and HIPAA-equivalent data protection measures

Cloud Infrastructure

Data localization in India with 99.9% uptime guarantee

Multi-platform Support

Web, mobile, and tablet compatibility with offline capabilities

Integration Standards

FHIR R4 compatibility and ABDM ecosystem integration

Regulatory Compliance

Platform Registration

Registration with state medical councils and health departments

Doctor Verification

Real-time verification of medical licenses and credentials

Quality Monitoring

Continuous monitoring of consultation quality and patient outcomes

Audit Trail Maintenance

Complete audit logs for all consultations and data access

State-wise Implementation Status

Current adoption status of revised telemedicine guidelines across Indian states

State/UTImplementation StatusCross-State PracticePlatform Certification
KarnatakaFully ImplementedEnabledActive
MaharashtraFully ImplementedEnabledActive
Tamil NaduIn ProgressPendingActive
DelhiFully ImplementedEnabledActive
Uttar PradeshIn ProgressNot AvailablePending

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